Dear Customers,
Due to technical reasons, we need to perform an urgent server migration on August 30th, 2024. This will specifically affect the following servers:
- update1.nextron-systems.com
- update2.nextron-systems.com
The FQDNs will remain the same, but the underlying IP addresses will change. This migration is part of our ongoing efforts to improve service performance and security.
What does this mean for you?
If your firewall has access rules that rely on the current IP addresses, these need to be updated to the new IP addresses. If your firewall rules are not dependent on the IP addresses, this change will not affect you, and operations will continue seamlessly.
List of Update Servers and New IP Addresses
Below is the list of update servers with their respective IP changes. The servers:
- update1.nextron-systems.com
- update2.nextron-systems.com
will be updated on August 30th, 2024.
The IP address changes for the other update servers will occur later, with a more comfortable deadline to adjust by October 7th, 2024:
FQDN | Required For | New IP Addresses | Old IP Addresses |
update1.nextron-systems.com | THOR and signature updates | 5.75.211.80 | 87.106.126.89 |
update2.nextron-systems.com | THOR and signature updates | 5.161.20.128 | 198.71.53.110 |
update-101.nextron-systems.com | AURORA | 5.75.212.122 | 161.97.164.106 |
update-102.nextron-systems.com | AURORA | 5.161.21.49 | 74.208.87.31 |
update-aurora.nextron-systems.com | AURORA | 5.75.212.122 5.161.21.49 | 161.97.164.106 74.208.87.31 |
update-201.nextron-systems.com | THOR Lite, AURORA Lite | 88.198.111.216 | 82.165.105.236 |
update-202.nextron-systems.com | THOR Lite, AURORA Lite | 5.161.22.213 | 207.244.242.102 |
update-lite.nextron-systems.com | THOR Lite, AURORA Lite | 88.198.111.216 5.161.22.213 | 82.165.105.236 207.244.242.102 |
update-301.nextron-systems.com | ASGARD* | 78.47.225.96 | 185.241.152.181 84.200.5.152 |
update-302.nextron-systems.com | ASGARD* | 5.161.17.249 | New Update Server |
update3.nextron-systems.com | ASGARD* | No Changes | 84.200.5.155 185.241.152.179 |
* includes all ASGARD products like ASGARD Management Center or ASGARD Analysis Cockpit.
How can you prepare?
- Update Your Firewall Rules: Ensure that your network security team is aware of these changes and updates the necessary firewall rules to allow the new IP addresses listed above.
- Test Connectivity: After updating the firewall rules, we recommend testing your systems to ensure they can connect to the new update servers without any issues.
What if you need help?
Should you need assistance during this transition, our support team is here to help. For any questions or guidance on updating your firewall rules, please reach out to us at support@nextron-systems.com.
Last but Not Least
We understand that changes like these can be challenging; However, they are necessary to maintain the security and reliability of our services. We appreciate your cooperation and are here to help you through this process.
Thank you for your understanding and continued trust in our services.
Best regards,
Your Nextron Systems Support Team